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Biopharma Limited - Case Study

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Secure, Scalable Business Email Transformation with Zoho Mail

Client Overview

Biopharma Limited is one of the top pharmaceutical companies in Bangladesh, employing more than 1,000 people nationwide. As an innovative and forward-thinking organization, Biopharma is dedicated to improving the health of the people of Bangladesh through the introduction of reliable and high-quality pharmaceutical products.

With teams operating across corporate offices, manufacturing facilities, and nationwide field operations, Biopharma depends heavily on secure and efficient communication to support its mission.

Business Challenge

As Biopharma continued to grow, its existing email infrastructure struggled to keep pace with operational demands. The organization faced several challenges:

  • Difficulty managing a large and distributed user base

  • Increasing email infrastructure and licensing costs

  • Limited security controls for sensitive pharmaceutical and regulatory data

  • Inconsistent email performance affecting internal collaboration

  • Need for a professional, branded corporate email system

Biopharma required a modern email solution that was secure, scalable, and cost-effective, while remaining easy to manage centrally.

NUR TECH’s Solution

As a Zoho Authorized Partner, NUR TECH worked closely with Biopharma Limited to design and implement a robust email solution using Zoho Mail.

Solution Components

  • Deployment of Zoho Mail with custom domain email

  • Centralized Admin Console for user and policy management

  • Advanced security configuration, including spam protection and two-factor authentication

  • Secure email migration from the legacy system

  • User onboarding and post-implementation support

NUR TECH ensured a smooth transition with minimal downtime and no disruption to daily operations.

Why Zoho Mail

Zoho Mail was selected as the ideal platform due to its strong alignment with Biopharma’s enterprise requirements:

  • Enterprise-grade security & privacy

  • Ad-free professional email experience

  • Scalable architecture suitable for large organizations

  • Centralized administrative control

  • Cost-effective licensing, reducing total cost of ownership

Implementation Highlights

  • Successfully provisioned 1,000+ user mailboxes

  • Migrated historical email data securely

  • Implemented organization-wide security policies

  • Ensured fast adoption through a user-friendly interface

  • Provided ongoing technical support and administration guidance

Results & Business Impact

After implementing Zoho Mail with NUR TECH’s support, Biopharma Limited achieved:

  • Improved communication efficiency across nationwide teams

  • Enhanced data security for confidential pharmaceutical information

  • Stronger corporate branding with domain-based email addresses

  • Simplified IT management through centralized controls

  • Reduced operational costs compared to previous email solutions

Client Testimonial

“With Zoho Mail and NUR TECH’s implementation support, we now have a secure, reliable, and scalable email platform that fully supports our nationwide operations. The solution has improved both our communication efficiency and IT management.”
Biopharma Limited, IT Team

Conclusion

By partnering with NUR TECH, Biopharma Limited successfully modernized its email communication infrastructure using Zoho Mail. The solution now supports secure collaboration, professional branding, and long-term scalability—aligning perfectly with Biopharma’s commitment to innovation and excellence in healthcare.

About NUR TECH

NUR TECH is a Zoho Authorized Partner in Bangladesh, specializing in Zoho Mail, Zoho Workplace, Zoho CRM, and end-to-end Zoho implementation services. We help organizations streamline operations, improve collaboration, and scale efficiently using Zoho’s cloud ecosystem.


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